Refund policy

Return Policy: We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@miindfully.com Please note that returns will need to be sent to the following address: 178 St. George Street, Toronto ON M5R2M7, Canada.

TATE's Bluetooth Speaker has a one-year warranty after which time, it can be replaced with cost.

If the return is accepted, the customer is responsible for return shipment.  Orders shipped back to us without first requesting a return will not be accepted.

A subscription return has no return policy with the exception that the amount refunded will be pro-rated based on when it was initiated. 

You can always contact us for any return question at info@miindfully.com.

Damages and issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Refunds:
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@miindfully.com.